Effective Date: April 2025

Sprout Experiential Marketing ("Sprout", "we", "us" or "our") respects your privacy and recognizes the importance of your personally identifiable information. We are committed to protecting your information through our compliance with this Privacy Policy. By accessing and using our Website or any of our services, you agree to be bound by this Privacy Policy.

1. What Personal Data Do We Collect?

Personal Data You Provide to Us

When using our Website or any of our services, you may provide us with personal data including your name, email address, phone number, and location data if provided voluntarily. We strive to keep your Personal Information up to date and accurate.

Personal Data Collected Through Your Use of Our Website

We collect limited personal data through your use of our Website, including your IP address, browser software, operating system, and the time and date of your visit. We use third-party analytics tools that do not reveal your name or other identifiable information.

2. External Websites

Some hyperlinks on our website may link to third-party websites. These third-party websites are not controlled by us and are not subject to this Privacy Policy. We recommend you check the privacy policies of these individual sites.

3. Purpose of Processing Your Personal Data

We process your personal data for the following purposes:

• Providing you with information about events and services you have consented to receive
• Sending emails or notifications related to events and your interests
• Tracking event attendance and registrations
• Collecting and processing event feedback
• Processing payments via Razorpay payment gateway
• Processing complaints, handling disputes, and meeting statutory requirements
• Analytics and market research to improve our services

4. With Whom Do We Share Your Personal Data?

Our principle is that we do not share your personal data with third parties unless you have given specific consent and we have a good reason to do so.

Event Organizers / Clients

We may share your information with event organizers or their authorized agents in accordance with our legal obligations.

Payment Processors

Payment information is processed securely by Razorpay. We do not store your card details on our servers.

Other Third Parties

We may provide your personal data to third parties to meet a legal obligation or on a court order.

5. Security of Your Personal Information

We have implemented adequate technical and organizational measures to safeguard the security of your personal information. We store personal information on secure databases protected by technical access controls.

6. Data Security Breach

We have appropriate security controls in place to prevent any possible security breach. In case of any data breach that may impact your Personal Information, you will be notified as soon as possible once the breach has been determined.

7. Your Rights

Based on Indian Laws, you may request to review, change, or remove your personal data. You have the right to:

• Be informed about the personal data we process
• Access and confirm the accuracy of your personal data
• Request modification or rectification of inaccurate data
• Request erasure of your personal data (right to be forgotten)
• Restrict processing by withdrawing your consent
• Object to the processing of your personal data

8. Cookies

We may use cookies and similar technologies on our Website. Cookies are small text files stored by your browser. They do not usually contain information that personally identifies you and are used to improve your browsing experience.

9. Children's Privacy

Our services are directed to the general public. We do not knowingly collect information from children under 18 years of age. If we learn that we have inadvertently collected personal information from a child under age 18, we will delete that information promptly.

10. Retention Period

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Sprout Experiential Marketing
Tower 4, DLF Corporate Greens, Sector 74A, Narsinghpur, Gurugram, Haryana 122004
Email: Info@sproutexp.com
Phone: +91 98102 16234